UserWay Accessibility Widget Review

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Written By Brian T. Edmondson, Esq.

Hi, I'm Brian. I'm an internet entrepreneur & lawyer. I write about all things internet business & law.

Hey, it’s Brian. This article is for informational purposes and is NOT legal advice, cool? Onto the article…

Some of the links on this page may be sponsored.

If you’re like me, you believe there’s more to a website than just how it looks …

When it comes actually making sales, it’s not just about looking great, but making sure the website converts.

And while the usual suspect when it comes to increasing conversion is your website copy… there’s another opportunity to increase conversions you may not have thought of.

Not only can this increase conversions, but it can keep you on the right side of the law and avoid hefty fines and lawsuits.

I’m talking about website accessibility and ADA compliance. (I know, fun stuff, but read on … there’s some really cool tech that helps with this stuff).

This is really important stuff, according to the American Disability Act (ADA), every business website should include features that make it easily accessible to people with disabilities.

To assist businesses in ADA compliance, various companies have come forward with AI-rendered, high-quality software that incorporates features for those with disabilities. 

With the most cutting-edge software, one of the best companies is UserWay. A company that makes all the complexity of making your website accessible really easy (and nice looking).

In this UserWay review, we’re going to go over all of its key features and how it helps solve the problem of accessibility on your website. 

UserWay: A Powerful AI-Rendered Accessibility Solution  

If you’re looking for an all-rounded accessibility solution for your website, without a doubt, I recommend looking into UserWay. The software is designed tactfully to meet the following requirements to help deliver customizable features to your viewers:

  • WCAG 2.1 AA
  • ADA
  • AODA
  • EN 301 549 
  • Section 508 

UserWay’s Affiliations 

Led by a world-class team with decades of experience, UserWay is currently providing its services to over 1.4 million websites, which include the following world-recognized companies: 

  • Nielsen. 
  • Disney.
  • Coca Cola. 
  • eBay. 
  • Toyota.
  • Land Rover. 
  • FedEx.

UserWay’s Comprehensive Range of Features and Benefits 

Once compared to almost all of its competitors, UserWay offers a comprehensive range of services and features. To help you decide whether UserWay is the right software for you or not, I’ve categorized and listed some of the software’s prime features below: 

UserWay offers two digital accessibility options, which are Accessibility Widgets and Accessibility Audits, each of which can be further categorized into sub-features, which are: 

Accessibility Widgets

Whether you’re a tech novice or a tech expert, UserWay’s accessibility widgets are automated to help you seamlessly integrate various plug-ins into your website. 

Once you have purchased a subscription, your website will have instant access to a variety of features, each of which you can further customize to meet your customers’ needs. As a result, your website is rendered to have increased usability and accessibility compliance. 

Some of UserWay’s most popular elements include: 

Screen Reader, Audio & Animation Muting 

If you’re looking to ease your viewer’s sensory experience, UserWay has incorporated the incredible feature of screen reading. The best part? Your viewers can easily adjust the speed at which the AI reads through various texts on the website. 

Similarly, suppose you wish to cater to your viewers that are sensitive to unnecessary clicks or high-pitched audio. In that case, you can include an audio muting feature that will automatically mute the audio. The same feature is applicable for users with epilepsy and similar disorders that are triggered by bright lights, flashes, or animations. 

Font Size Magnifier

Users can instantly increase and decrease the font size by using a text magnifier to change the text spacing, line height, font type, and font colors. Similarly, for viewers who wish to emphasize important elements, UserWay offers content highlighting, introducing a higher focus on the specified text. 

Moreover, the on-demand dictionary is another useful feature for individuals with cognitive disorders. Linked directly to Merriam-Webster, users can decipher their meanings on the spot by hovering over certain words and phrases. 

Contrast & Color Modifier 

Want to cater to your viewers with visual disabilities and sensitivity? UserWay offers a unique way of handling color on your website by giving your viewers the option of changing the website’s color contrasts. They can choose between light, dark, inverted, and monochrome color schemes according to their own convenience. 

In fact, User Experience (UX) is UserWay’s main unique selling point, as it gives the users complete autonomy over customization.  

Other Key UserWay Options 

When I said UserWay offers a comprehensive range of features, I wasn’t kidding! 

Some of the software’s lesser-used yet fully equipped options include a virtual keyboard and smart navigation, cursor modifier, built-in feedback forms, and many more customizable elements.

UserWay Accessibility Audit

To ensure that your accessibility plug-ins are up to date, providing you with exactly what you need, UserWay has curated a team of accessibility experts who work on auditing the company’s services. 

Every now and then, the team tests your website using their Accessibility Scanner Testing Engine, which allows them to navigate through your website smoothly, ensuring that the intended customers can have the same experience. Moreover, they constantly test your website against WCAG 2.1 AA violations to ensure compliance. 

On request, you can even ask the Accessibility Audit Team to provide you with a comprehensive report on your WCAG 2.1 AA performance. The report contains a clear and easy-to-understand checklist along with a set of recommendations, both of which will help you improve your website’s overall compliance level.

UserWay Customizable Plans & Packages 

UserWay currently offers three plans, each of which includes a free 10-day trial.

The following features of each of the plans are highlighted below: 

Pro: Basic Compliance for Small Businesses

  • $49 / month or $490 annually. 
  • Full AI-powered accessibility functions. 
  • WCAG 2.1 AA, ADA, and Section 508 compliance. 
  • Real-time accessibility monitoring. 
  • Fully customizable. 
  • Accessibility statements. 

Pro Plus: Advanced compliance, ideal for medium-sized businesses

  • USD $119 / month or USD $1,190 annually. 
  • Full AI-powered accessibility functions. 
  • WCAG 2.1 AA, ADA, and Section 508 compliance. 
  • Real-time accessibility monitoring. 
  • Fully customizable. 
  • Accessibility statements. 
  • UserWay Account Manager.

Large Business Website 

  • USD $249 / month or USD $2,490 annually. 
  • Full AI-powered accessibility functions. 
  • WCAG 2.1 AA, ADA, and Section 508 compliance. 
  • Real-time accessibility monitoring. 
  • Fully customizable. 
  • Accessibility statements. 
  • UserWay Account Manager.

Weighing UserWay’s Advantages & Disadvantages 

UserWay Pros

  • User-friendly website with accessible features. 
  • Inclusion of all important features for people with disabilities. 
  • Affordable range of service packages. 
  • Highly qualified customer service. 
  • Quick and easy installation process. 

UserWay Cons

  • Multiple licenses are required for each domain. 
  • Software lags without constant updates and maintenance. 

UserWay Alternatives 

If you’re still not fully convinced about investing in UserWay after going through this detailed UserWay review, there are always other options in the market, precisely because ADA compliance is a pretty hot topic as of right now.

You can choose between either AccessiBe or AudioEye, two of the closest competitors of UserWay, each with its features, as described below: 

AccessiBe vs. UserWay


  • Leading AI-powered web accessibility solution. 
  • Compliant with WCAG, ADA, and other similar legislation. 
  • Invests heavily in research and development that curates features exclusively for those with motor and visual disabilities. 


  • No free plans or free trials. 
  • Limited plans and packages are offered. 
  • Requires special keypress to enable overlay. 

Read our complete AccessiBe reivew.

AudioEye vs. UserWay


  • A great combination of cutting-edge software along with legal knowledge of ADA laws. 
  • User-friendly website plug-ins are offered via mobile apps as well. 


  • Has a smaller client base due to little experience in the market. 
  • Does not include the content moderator. 
  • Does not include accessibility widgets. 

Read our complete AudioEye review.

Frequently Asked Questions About UserWay

Is UserWay ADA Complaint? 

Yes. However, only the paid version of UserWay is ADA-compliant, as it includes AI-powered features like accessibility widgets. 

What are accessibility widgets? 

Accessibility widgets are automated web solutions that help websites support ADA and WCAG compliance. These widgets help different companies customize their website’s interface, especially for people with disabilities, such as including features for the visually impaired and so on. 

Is UserWay free? 

No. There are different packages offered by UserWay, amongst which customers can choose the best-suited deals for their usage. The most popular package costs about $49 per month. However, According to UserWay reviews, UserWay offers a free 10-day trial. 

How do I install UserWay? 

Purchase the subscription for UserWay. Next, you can add the plug-in through Google Tag Manager or use one of the software’s extensions, which support WordPress, Shopify, Drupal, etc. 

Click here to learn more about UserWay and get your website compliant.

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